An Email to the RTA

Astron_Boy · Post by **Astron_Boy** » Fri Mar 19, 2010 8:42 pm

I have jigged around the order so you can read it from top to bottom.
Also edited some of the details for obvious reasons.

-----Original Message-----
From: Dan K
Sent: Thursday, 18 March 2010 3:40pm
To: RTA Contact Centre
Subject: INTERNET FEEDBACK

Date: 18/03/2010
------------------------------------------------------------------

First Name
Dan

Last Name
K

Message Type
Question

Subject
Licensing or Registration

Message:
Hi
I am curious as to how much longer I am on my P's Riders Liscence. My liscence number is ********, I believe it is mid April, but wish to make sure.
I would contact the RTA by phone, but over the span of 2 phone calls, waited 20 minutes with no response and repetitive voice overs.

Thank you
Dan K

______________________________________________________________________________________________________

On Fri, Mar 19, 2010 at 3:57 PM, RTA Contact Centre wrote:

Dear Dan,

Thankyou for your email.

The NSW Roads and Traffic Authority is unable to access and discuss your licence via email.

Please call the RTA Contact Centre on 13 22 13 with the details to discuss with a Customer Service Consultant.

Alternatively, please personally attend a motor registry with your full proof of identification.

Please use the below link for acceptable Proof of Identification documents:

www.rta.nsw.gov.au/licensing/proofidentity/index.html

Regards

******
Roads & Traffic Authority, NSW
Contact Centre

_____________________________________________________________________________________

On Fri, Mar 19, 2010 at 8:32 PM, Dan K wrote:

Hi ******

Okay, I don't suppose I really understand, but that's obviously the rules.

As a suggestion then, can these details somehow in the future become available to MyRTA users?

I personally don't appreciate having to wait 20mins in either an RTA Centre or behind a telephone. (I'm sure I'm not alone)
I am able to access a lot more personal records via the RTA website, and yet not notification to when I can attain a full licence...

Thank you
Dan K.

As a list to people who dont know the website, you can:
Find out how many points are left on your licence.
Update your details
Register a vehicle
Change vehicle registration details
and much more.

Yet I cannot find out when my licence can be updated...

SchumieFan · Post by **SchumieFan** » Fri Mar 19, 2010 8:47 pm

NSW woot!

must include weblink to next rta email

however, there is someone emailing on the other end and i think they dont have access to your details not the computer everything else is done on

Astron_Boy · Post by **Astron_Boy** » Fri Mar 19, 2010 8:51 pm

different if they were to word it that way.

All she is saying is.

okay, you have this guys licence, your not getting an email response.

But if you register under his name on my RTA you can do whatever else you want.

bulletproof system right there!

brad_gpx · Post by **brad_gpx** » Sun Mar 21, 2010 12:20 am

another thing that once again proves how the australian goverment and all things controlled by it are a joke

edit: my a kept pressing when i pressed submit lol

pete_gpx · Post by **pete_gpx** » Sun Mar 21, 2010 1:03 am

brad_gpx wrote:another thing that once again proves how the australian goverment and all things controlled by it are a joke

Similar to every post I've read of yours on this forum?

rock_it · Post by **rock_it** » Sun Mar 21, 2010 9:26 am

Now now... Play nice..

koolio1234 · Post by **koolio1234** » Sun Mar 21, 2010 8:46 pm

reaow!

brad_gpx · Post by **brad_gpx** » Sun Mar 21, 2010 8:48 pm

pete_gpx wrote:
brad_gpx wrote:another thing that once again proves how the australian goverment and all things controlled by it are a joke
Similar to every post I've read of yours on this forum?

ouch

fair enough though

topao · Post by **topao** » Mon Mar 22, 2010 4:15 pm

It's just easier to drop into the RTA to find out. On another note They never seem to tell you when you can get your full license until your current one is about to expire. That was my experience anyway

brad_gpx · Post by **brad_gpx** » Mon Mar 22, 2010 6:29 pm

also shouldn't you be able to find it out from your license
like with red p's your expiration date is 18 months after you get it, so take 6 months off to see when to go for your greens

Astron_Boy · Post by **Astron_Boy** » Mon Mar 22, 2010 6:35 pm

topao wrote:It's just easier to drop into the RTA to find out.

Can I go to your RTA?
Cause ALL the ones I've been to have me waiting for F'ing ever, with arrogant and rude know it alls behind the counter and meanwhile, I could have done something better with the 3hrs I spent there.

Can you tell I loathe them much? haha

You can vaguely work out from the licence, but with the RTA, nothing is exact, I go in there 12months to the day, they tell me I have to come back tomorrow or some crap.

As said, I'm waiting an extra month *approx* as I dont have a bike currently anyway, just demonstrating to those who dont know the RTA how well they work..... *cough*

nicholas · Post by **nicholas** » Mon Mar 22, 2010 9:18 pm

It's not difficult to work out. Isn't it something like your licence expiry date minus 6 months?

And if that is too difficult for you, just try booking your test. Book it, and then (at no charge) keep moving it forward until it tells you your licence conditions haven't been met - that's the date

Oh and the reason why they won't give it out over email; just too insecure. If you've ever received some well crafted spam you'll know what I mean...

Astron_Boy · Post by **Astron_Boy** » Mon Mar 22, 2010 9:24 pm

think the reasoning is being lost. oh well.

no test, just rock up and they give you the full licence.

nicholas · Post by **nicholas** » Fri Mar 26, 2010 12:04 am

My bad, was thinking car licence!

brad_gpx · Post by **brad_gpx** » Fri Mar 26, 2010 12:23 am

the rta near where i live is like that to massive waits, however if you pick the right time (usually mid-week late morning) it tends to quite down to a 30 minute wait or so