My rant to start this off - D!ck-head Customers.
I've recently been dealing with a guy in an old mazda 121 bubble. His suspension was f@cked, so he came to us to get a quote on new shocks, coils, bushes and everything else. After doing up a quote with everything needed and requested (at a damn good price too), I didn't hear from him for 2-3 weeks. Now he's just called us back, having sourced all the parts himself, and wants us to fit them for him...
I'm currently tossing up whether or not to book his car in, because at the moment he's basically slapped us in the face by saving himself maybe $5-$10... Chances are he'll have ordered the wrong part for something, and we'll have to organise the correct one anyway. If he was always going to get the parts himself, why ask us for a quote on parts in the first place? Could have saved me at least an hour of running around trying to find parts for his sh!tbox.
/rant.
